Service Technician with a Focus on Operational Excellence
1 day ago
Company Overview
Odfjell Technology Ltd. is a leading provider of safe, efficient, and sustainable solutions that drive business success for our clients.
Our team connects 50 years of industry experience with cutting-edge technology to deliver innovative solutions that meet the evolving needs of our customers.
We operate globally, with projects in over 20 countries, and are committed to creating a workplace culture that values diversity, inclusion, and employee empowerment.
Job Description
As a Service Technician with Odfjell Technology Ltd., you will play a critical role in ensuring the smooth operation of our services and equipment.
Your primary responsibilities will include:
- Participating in operations according to customer requirements
- Running and pulling of casing/tubing
- Maintaining equipment and ensuring it operates as expected
- Marketing our services and products
- Maintaining and developing good relations and service towards customers and suppliers
- Participating in emergency drills
- Maintaining order and cleanliness to ensure a safe workplace
- Ensuring all activities are performed according to relevant HSE requirements and procedures
Key Responsibilities
As a Service Technician, you will be responsible for:
- Performance responsibilities for the position
- Delegating, motivating, and communicating clearly in daily work
- Participating in Safe Job analyses or Toolbox Talk, on rig, together with the customer
- Initiating a safety-check with the WS crew
- Ensuring relevant post-job experience transfer
- Making sure all equipment is tested and controlled according to procedures
- Making sure all equipment is received according to delivery ticket and work scope
- Making sure all equipment is safely packed for storing or shipment onshore
- Ordering necessary equipment and spare parts
- Filling out and signing relevant reporting forms and Service Order, sending these onshore after job completion
- Ensuring Odfjell Technology's HSE rules are followed within the area of responsibility
- Building a culture for continuous improvement of quality, health, safety, and environment
- Providing necessary training according to the training program for offshore personnel, ensuring this is signed out and sent onshore to the personnel coordinator
- Holding regular Pre-job meetings with the TRS crew to ensure two-way communication and information, discussing the upcoming job and making sure the crew agrees on expected job performance and quality
- Emphasizing wanted behavior and reacting to unwanted behavior
- Developing strategies, action plans, and procedures through words and action, visualizing our core values and 0-fault philosophy
- Contributing to providing excellent customer service
- Contribution to create a good working environment
- Contribution to recommend improvements, as well as record discrepancies with suggestions for corrective measures
- Working with management to develop own expertise
- Being a good example and role model for employees
- FOLLOWING ALL APPLICABLE INSTRUCTIONS AND PROCEDURES TO MAINTAIN A GOOD QUALITY AND EFFECTIVENESS OF THE WORK
- USING THE SYSTEMS AND PROGRAMS REQUIRED AND AUTHORIZED BY THE COMPANY
- AUTHORITY FOR DAILY JOB REPORTING TO WS ON-SHORE OPERATION PLANNER ON DAY-TO-DAY OPERATIONS
Required Skills and Qualifications
To be successful in this role, you will need:
- Mechanical craft certificate or equivalent
- Min. 3 years' experience as Service Technician within TRS
- Good written and verbal communication skills; working English required
- Computer literate and familiar with Microsoft Office software
- Good interpersonal skills and strong customer service skills
Benefits
At Odfjell Technology Ltd., we offer:
- Learning and development support
- Collaborative, diverse, and inclusive working environment
- Part of a global company with opportunities for growth and development
- Competitive compensation and benefits including paid time-off, insurances, and retirement
- Flexible home office opportunities
Why Join Our Team?
At Odfjell Technology Ltd., we believe in:
- Creative problem-solving
- Competent and result-oriented individuals
- Committed to safety and excellence
We use Semac background checks in our recruitment process.
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