
Customer Relationship Manager Automotive Industry
11 hours ago
Job Description:
We are seeking a skilled and dynamic Customer Relationship Manager to join our team at HealthCare Dynamics Gen. Trading Company W.L.L.
Key Responsibilities:
- Enhance customer relationships and drive loyalty through strategic CRM initiatives in the automotive industry.
- Manage and optimize CRM tools and systems to support customer engagement, ensuring seamless interactions from inquiry to after-sales services.
- Analyze customer data to drive targeted campaigns and improve retention, leveraging strong understanding of customer segmentation and analytics.
- Collaborate with sales, marketing, and service teams to create personalized experiences for customers.
- Track CRM performance, analyze trends, and provide actionable insights to inform business decisions.
Requirements:
- Proven experience working with CRM platforms and tools in the automotive industry.
- Strong understanding of customer segmentation and analytics, with excellent communication and organizational skills.
- Previous experience in the automotive industry is a plus, but not required; detail-oriented with the ability to handle multiple tasks effectively.
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