Customer Relationship Manager Automotive Industry

11 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Description:

We are seeking a skilled and dynamic Customer Relationship Manager to join our team at HealthCare Dynamics Gen. Trading Company W.L.L.

Key Responsibilities:

  • Enhance customer relationships and drive loyalty through strategic CRM initiatives in the automotive industry.
  • Manage and optimize CRM tools and systems to support customer engagement, ensuring seamless interactions from inquiry to after-sales services.
  • Analyze customer data to drive targeted campaigns and improve retention, leveraging strong understanding of customer segmentation and analytics.
  • Collaborate with sales, marketing, and service teams to create personalized experiences for customers.
  • Track CRM performance, analyze trends, and provide actionable insights to inform business decisions.

Requirements:

  • Proven experience working with CRM platforms and tools in the automotive industry.
  • Strong understanding of customer segmentation and analytics, with excellent communication and organizational skills.
  • Previous experience in the automotive industry is a plus, but not required; detail-oriented with the ability to handle multiple tasks effectively.


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