Kuwait IT Support Specialist

2 days ago


Kuwait City, Al Asimah Diyar United Company Full time
Job Description

We are seeking a highly skilled and experienced Technical Support Engineer to join our team at Diyar United Company. As a key member of our IT department, you will be responsible for providing system support services during company working hours and after working hours (24x7 support) as may be required by the company.

Your primary focus will be on administering and ensuring continuous operation of the Health Information and related systems. You will work closely with internal teams to coordinate system maintenance and other activities. Additionally, you will assist clients in generating required reports using SQL queries from the database and collaborate with hardware engineers to resolve system-related issues.

  • Administering Windows Server 2012/2016/2019 and SQL Database Administration.
  • Microsoft System Administration and ITIL certification.
  • Adequate SQL knowledge and knowledge of programming is an advantage.

You will also be responsible for testing system compatibility with new OS releases and adhering to client internal policies. Furthermore, you will coordinate with INFOSEC teams for system audit, risk assessment, vulnerability findings, and issue reporting to vendors.

Key Requirements:

  • B.Sc. in computer engineering/computer science or related areas.
  • Minimum Six (6) years' experience supporting Hospital Information Systems, related activities, and experience in the system inclusive of participation in at least one successful implementation of the system.
  • Good interpersonal skills and amicable disposition.
  • Fluent in English and preferably knows Arabic as well.

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