IT Support Specialist

7 hours ago


Kuwait City, Al Asimah Vectrus Full time
Job Description

We are seeking a highly skilled and experienced Computer Service Technician to join our team. The successful candidate will be responsible for providing technical support and maintenance for various computer systems, hardware, and software.

Key Responsibilities:

  • Provide technical assistance and troubleshooting for computer hardware and software issues.
  • Evaluate equipment for malfunctions and deficiencies.
  • Perform baseline procedures and hardware replacement as needed.
  • Collaborate with the Systems Support Specialist, Lead (SSSL) to determine serviceability of workstations, monitors, printers, servers, and other computer peripherals.
  • Conduct final technical inspections and ensure accurate status entry in the work order tracking system.
  • Participate in monthly UBL inventories and assist with cyclical property inventories.

Qualifications:

  • Bachelor's degree in Computer Science or related field, or equivalent experience.
  • Minimum 3 years of experience in computer hardware and software support.
  • CompTIA Security+ and Microsoft 365 Certified Modern Desktop Administrator certifications required.
  • A+ Certification preferred.


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