Sales Team Lead

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

Role Overview:

The Senior Sales Manager will lead the sales team to achieve and exceed sales targets.

Main Responsibilities:

  • Implement retail sales strategy internally and in conjunction with brand standards
  • Lead, train, and motivate the sales team to meet and exceed sales targets and KPIs
  • Ensure showroom standard operating procedures are implemented and continuously monitored for optimization
  • Verify pre-delivery inspections according to brand policies
  • Ensure vehicle hand-over according to brand distributor standards
  • Maintain accurate vehicle information and stock levels
  • Monitor the sales pipeline and oversee vehicle ordering to ensure correct stock levels
  • Apply leads management and follow-up process for current and potential customers
  • Conduct regular one-on-one meetings with the sales team
  • Provide regular reports on showroom and sales team performance

Talent Development:

  • Develop a structured onboarding plan for new employees in line with AMA standards
  • Establish business objectives and personal development goals, monitoring performance against agreed targets
  • Keep the sales team updated on product knowledge, competitor offerings, and market trends
  • Determine training needs and secure suitable training for the sales team
  • Provide continuous guidance, support, and feedback to subordinates

Customer Focus:

  • Handle high-level customer interactions and resolve issues promptly and professionally
  • Review customer surveys weekly, identify trends, and develop action plans against critical feedback
  • Ensure professional service is provided to every customer according to brand image

Requirements:

  • Bachelor's degree in Business Administration
  • 3-5 years of experience in automotive sales
  • Adequate knowledge of automotive high-volume sales and showroom operations
  • Sales-driven character with a proven record of exceeding sales targets
  • Strong leadership skills in team building, motivation, and interpersonal relationships
  • Proficient in Microsoft Office and retail management software
  • Excellent interpersonal communication skills
  • High leadership, people management, and motivation skills
  • Flexible approach to work and adaptability in a changing environment

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