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Sales Team Lead
3 weeks ago
This role plays a pivotal part in driving store performance and ensuring exceptional customer service standards are maintained at all times.
Main Responsibilities- Supervise, motivate, and train sales staff to achieve individual and team targets, fostering a culture of excellence within the team.
- Maintain outstanding customer relationships by handling concerns professionally and efficiently, ensuring customer satisfaction is paramount.
- Monitor inventory levels, coordinating with stockroom and management to optimize stock rotation and minimize waste.
- Collaborate with visual merchandising teams to ensure the store maintains a visually appealing presentation, showcasing products in an attractive and inviting manner.
- Prepare and present daily/weekly sales reports, communicating key performance updates to relevant stakeholders.
- Upheold company policies and procedures, maintaining a strong sense of integrity and responsibility in all aspects of the role.
- A minimum 2–3 years of experience in retail sales, with at least 1 year in a supervisory or leadership capacity.
- Demonstrated ability to lead and motivate sales teams to achieve goals, leveraging strong communication and interpersonal skills to build trust and rapport.
- Proven track record of meeting and exceeding sales targets, with a keen understanding of market trends and consumer behavior.
- Excellent written and verbal communication skills, with proficiency in Arabic and English languages.
- Familiarity with the abaya or fashion retail industry is advantageous, as is basic computer literacy and knowledge of point-of-sale systems.
This position offers a unique opportunity to join a dynamic team and contribute to the growth and success of a luxury fashion brand.
The ideal candidate will be a passionate and results-driven professional with a strong commitment to delivering exceptional customer experiences and driving business growth through strategic initiatives.
