
Technical Integration Specialist
5 days ago
The ideal candidate will possess hands-on expertise in API middleware development and integration within the low-cost carrier environment, with Navitaire as the primary Passenger Service System (PSS).
Responsibilities:- Design, develop, and maintain API middleware solutions to integrate Navitaire Digital APIs with internal and external systems.
- Build and manage robust API architectures that support scalability, security, and high performance.
- Oversee API lifecycle management, including design, testing, deployment, and versioning.
- Ensure seamless integration of third-party collaborators, including ancillary suppliers, payment gateways, and loyalty platforms.
- Act as the in-house expert for Navitaire Digital APIs, ensuring their effective use in supporting core business processes.
- Collaborate with Navitaire to resolve API-related issues and enhance API functionalities to meet evolving business needs.
- Leverage Navitaire APIs to enable efficient integrations with marketing, booking, payment, and customer engagement platforms.
- Partner with cross-functional teams to integrate commercial and operational systems with the API middleware.
- Work closely with the Marketing and Ancillary teams to implement APIs that support new revenue streams and enhance customer experiences.
- Collaborate with the Finance and IT teams to ensure seamless payment processing and financial system integration.
- Maintain strong relationships with key stakeholders, including Navitaire for API updates, troubleshooting, and support.
- Digital Transformation to align integration projects with broader technology strategies.
- Marketing and Ancillary teams for implementing new digital services and ancillary products.
- Finance and IT teams to support compliance and operational excellence.
- Conduct regular meetings with stakeholders to align on project timelines, priorities, and deliverables.
- Identify and implement industry best practices for API management and integration in the airline sector.
- Drive innovation by recommending new APIs or middleware solutions to enhance operational efficiency and customer satisfaction.
- Stay updated on emerging technologies and API trends relevant to low-cost carriers and the aviation industry.
- Establish metrics to evaluate API performance, uptime, and transaction success rates.
- Monitor middleware systems to proactively identify and resolve issues.
- Provide regular reports to senior management on API utilization, project progress, and performance improvements.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum 5+ years of experience in API middleware development and management, specifically in the airline industry.
- Mandatory: Prior experience working with Navitaire Digital APIs within a low-cost carrier environment.
- Proven track record of integrating third-party systems, such as ancillary suppliers, payment gateways, and loyalty platforms.
- Expertise in API development tools, frameworks, and best practices.
- Strong understanding of Navitaire PSS and its API ecosystem.
- Proficiency in API security protocols, including OAuth and encryption techniques.
- Hands-on experience with cloud platforms, microservices, and RESTful API architectures.
- Excellent problem-solving and communication skills to collaborate with technical and non-technical teams.
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