Emergency Services Dispatcher

20 hours ago


Kuwait City, Al Asimah V2X Inc Full time

V2X Inc is seeking a highly skilled Emergency Services Dispatcher Lead to join our team. In this critical role, you will oversee the daily duties and training of Emergency Services Dispatchers, ensuring seamless communication between emergency responders and callers.

The ideal candidate will possess excellent leadership skills, strong decision-making abilities, and the ability to work effectively in high-pressure situations. A thorough understanding of emergency response protocols and procedures is essential for success in this position.

Key Responsibilities:

  • Leads the Emergency Services Dispatcher team to ensure efficient and effective communication with emergency responders and callers.
  • Responsible for receiving, recording, and managing requests for Police, Fire, and Emergency Medical Services responses.
  • Dispatches emergency personnel to situations requiring critical response, providing pre-arrival medical instructions to callers as needed.
  • May contact emergency personnel to verify assignment locations.

Requirements:

  • High school diploma or equivalent required; one-year related experience may be substituted for one year of education if degree is required.
  • CAC eligible and/or able to obtain a Common Access Card (CAC).
  • American Heart Association CPR certification and Telecommunicator I/II certification.
  • Experience: Minimum one (1) year experience as a Police, Fire, EMS Dispatcher.


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