
Client Services Manager
1 day ago
Brand Partners Middle East is seeking a highly skilled Account Manager to join our team.
The successful candidate will have a deep understanding of operations organization structures and be able to create an effective and efficient model by region.
Key responsibilities will include:
- Creating Operations Organization structure based on an effective and efficient model by region.
- Journey Plan Optimization: Ensuring that all clients' journey plan creation is being done as per the organization guidelines maximizing efficiency levels.
- Route Optimization: Ensuring that all field force teams have utilized routes based on an efficient time benchmark.
The ideal candidate will also be responsible for monitoring national field force performance by client based on the latter contract and service level agreement, controlling and enhancing the team hiring process, and ensuring that field force training processes are being implemented before, during, and after project execution.
In addition, the successful candidate will be responsible for creating motivational programs for the field force team to elevate operations standards, enhance the workplace environment, and motivate individual execution initiatives.
Requirements:
- Bachelor's degree in any field (Business Administration is preferable)
- Minimum of 5-8 Years' Experience in mid-senior managerial position in FMCG or Retail Industry
- Excellent communication skills (Verbal & Written/ English proficiency)
- Microsoft Office: Very good Level in Word, Excel, and PowerPoint
- Data analysis driven and good reporting skills
- Time management & problem-solving skills
- Customer-service oriented
- High flexibility levels & working under pressure
-
Client service officer
2 weeks ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeTickmill is looking to hire a Client Service Officer that will help the Company with expanding its business operations for multi-asset products in the MENA Region. The Client Service Officer is responsible for providing comprehensive customer service and support to clients by handling trade queries, resolving issues related to execution delays, and account...
-
Client Service Associate
5 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout the RoleThe Client Service Associate position is ideal for individuals who enjoy working in a fast-paced environment and have strong analytical skills.Key Responsibilities:Balance time between project management and analytics.Manage stakeholder expectations and project plans.Collaborate with account teams and business development teams.What We...
-
Client Services Associate
1 day ago
Kuwait City, Al Asimah Procapita Group Full timeWe are seeking a highly skilled Administrative Assistant to join our team at the Procapita Group. As a key member of our support staff, you will play a critical role in ensuring the efficient operation of our office. Your exceptional organizational skills, excellent communication abilities, and ability to take initiative will enable you to excel in this...
-
Client Relationship Manager
7 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAs a Client Relationship Manager at HealthCare Dynamics Gen. Trading Company W.L.L, you will play a critical role in building and maintaining strong relationships with our valued clients in Kuwait City. If you have a passion for delivering exceptional customer experiences and a flair for building strong relationships with clients, this could be the perfect...
-
Client Service Associate
28 minutes ago
Kuwait City, Al Asimah Bleems Full time**Join the Ranks of Dedicated Professionals at Bleems!As a Client Service Associate, you will contribute to the company's mission by providing expert-level support to customers and stakeholders. Key responsibilities include investigating complaints, resolving issues efficiently, and collaborating with colleagues to improve operational processes.Main Skills...
-
Client Relationship Manager
7 days ago
Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full timeCompany OverviewAL AHLI BANK OF KUWAIT is a leading financial institution committed to providing innovative solutions and exceptional customer service. Our dedicated team strives to build long-lasting relationships with our clients, delivering tailored banking services that meet their unique needs.
-
Service Excellence Specialist
1 day ago
Kuwait City, Al Asimah RTC1 Recruitment Services Full time**Service Excellence Specialist**We are seeking an experienced Service Excellence Specialist to join our team in Kuwait. The ideal candidate will have a strong background in hospitality management and excellent communication skills.**Key Responsibilities:**Develop and implement service excellence strategies to drive customer satisfaction.Collaborate with...
-
Risk Management Specialist
7 days ago
Kuwait City, Al Asimah TransAsia Integrate Services Full timeJob Title: Safety EngineerAbout the Role:We are seeking a skilled Safety Engineer to join our team at TransAsia Integrate Services. As a key member of our HSE department, you will be responsible for ensuring a safe working environment for our employees and clients.Key Responsibilities:KSE certification with a Bachelor of Engineering in the relevant...
-
Health and Safety Manager
7 days ago
Kuwait City, Al Asimah TransAsia Integrate Services Full timeAbout the Company:TransAsia Integrate Services is a leading consulting firm that provides expert advice on various industries including management consulting and advisory services.Job Description:We are seeking a skilled Safety Engineer to join our HSE team and contribute to maintaining a safe working environment for our employees and clients.Key...
-
Director of Customer Services
28 minutes ago
Kuwait City, Al Asimah RTC1 Recruitment Services Full timeRole OverviewWe are seeking a skilled and experienced Director of Customer Services to join our team.The successful candidate will be responsible for developing and implementing customer-centric strategies to drive business growth and improve customer satisfaction.This role requires a deep understanding of the restaurant industry, excellent leadership...
-
Financial Services Manager
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeRole and ResponsibilitiesWe are looking for a highly skilled and experienced Corporate Finance and M&A Professional to join our team. As a Corporate Finance and M&A Professional, you will play a key role in providing high-quality corporate finance and M&A services to our clients. You will work closely with our clients to understand their business needs and...
-
Client Acquisition Specialist
2 days ago
Kuwait City, Al Asimah SOS HR Solutions Full timeJob OverviewWe are looking for a skilled Sales Executive to join our team at SOS HR Solutions.In this role, you will be responsible for driving sales growth, generating new business opportunities, and delivering exceptional customer experiences.Key ResponsibilitiesSales & Business Development:Promote and sell printing services and booth-making solutions to...
-
Technical Service Representative
1 day ago
Kuwait City, Al Asimah Client of Sperton Global AS Full timeJob Summary: We are seeking a Technical Service Representative to join our team at Client of Sperton Global AS. In this role, you will provide technical support to customers and internal stakeholders, ensuring seamless operations and quality service delivery.Main Responsibilities:Provide technical assistance to customers on-site, addressing queries and...
-
Operations Supervisor
7 days ago
Kuwait City, Al Asimah Client of Alert HR Solutions Full timeWe offer an all-inclusive remuneration package that includes a tax-free salary, direct employment for 2-3 years, 30 days of annual paid leave, and annual study leave based on your position. Our client covers healthcare insurance or treatment and provides a medical malpractice insurance, along with other benefits as per company policy.To succeed in this role,...
-
Customer Service Team Lead
7 days ago
Kuwait City, Al Asimah Client of Alert HR Solutions Full timeYour salary is a tax-free, all-inclusive remuneration package. You will have a direct and permanent employment with our client for either 2 or 3 years. They offer 30 days of annual paid leave and annual study leave depending on your position. Your salary can be increased by their commission scheme if applicable. They cover healthcare insurance or treatment...
-
IT Service Management Lead
5 days ago
Kuwait City, Al Asimah Zain Bahrain Full timeJob OverviewZain Bahrain is seeking a highly motivated and experienced professional to join our team as the Head of Enterprise Support Service. As a key member of our leadership team, you will be responsible for developing and implementing strategies to improve customer satisfaction and service delivery.Key ResponsibilitiesDevelop and implement strategies to...
-
Call Center Manager Job Opportunity
7 days ago
Kuwait City, Al Asimah Client of Alert HR Solutions Full timeThe Client of Alert HR Solutions offers a comprehensive compensation package that includes a tax-free salary, permanent employment for 2-3 years, 30 days of annual paid leave, and annual study leave based on your position. Our client covers healthcare insurance or treatment and provides a medical malpractice insurance, along with other benefits as per...
-
Product Development Manager
28 minutes ago
Kuwait City, Al Asimah Client of Michael Page Full timeCompany OverviewAs a Director of Product at Client of Michael Page, you will play a pivotal role in shaping the future of our banking solutions. Our company is a leading provider of recruitment services, with a strong focus on innovation and customer satisfaction.Job DescriptionWe are seeking an experienced Product Development Manager to lead the development...
-
Safety Professional
7 days ago
Kuwait City, Al Asimah TransAsia Integrate Services Full timeCompany Overview:TransAsia Integrate Services is a leading consulting firm that provides expert advice on various industries including management consulting and advisory services.About the Job:We are looking for a dedicated Safety Engineer who can support our HSE team in ensuring a safe working environment for our employees and...
-
Oilfield Services Technical Support Manager
5 days ago
Kuwait City, Al Asimah Sperton Global AS Full time**Oilfield Services Technical Support Manager Job Description**Serton Global AS is a leading provider of oilfield services, and we are seeking a highly skilled Oilfield Services Technical Support Manager to join our team.This position will be responsible for maintaining a professional and collaborative approach while engaging with customers on-site,...