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Senior CRM Solutions Designer

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

Job Overview

About the Position

We are seeking a highly skilled Senior Microsoft Dynamics 365 CRM consultant to lead the design, implementation, and optimization of CRM solutions that enhance customer engagement and business processes. The ideal candidate will have deep expertise in Microsoft Dynamics 365 Customer Engagement (CE), strong problem-solving skills, and the ability to work with cross-functional teams.

Key Responsibilities:

  • Design and develop Microsoft Dynamics 365 CRM solutions to meet business needs
  • Configure and customize Dynamics 365 modules to achieve optimal results
  • Develop and optimize workflows, plugins, Power Automate flows, and custom applications
  • Integrate Dynamics 365 CRM with other enterprise systems, ERP, and third-party applications
  • Collaborate with stakeholders to gather business requirements and translate them into technical solutions

Qualifications & Skills:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 5+ years of hands-on experience with Microsoft Dynamics 365 CRM (Customer Engagement)
  • Strong proficiency in Power Platform, Power Automate, Power Apps, and Dataverse
  • Expertise in customizing forms, entities, business rules, workflows, and security roles