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Food and Beverage Senior Manager

1 month ago

Kuwait City, Al Asimah Mövenpick Hotels & Resorts Full time
Job Description:

As a seasoned Food and Beverage Manager at Mövenpick Hotels & Resorts, you will be responsible for leading the team to deliver exceptional guest satisfaction. Your strategic vision and leadership skills will enable you to take the department to the next level.

Key Responsibilities:
  • Provide positive leadership to all team members within the Food and Beverage Department, fostering a culture of excellence and teamwork.
  • Act as a positive, contributing member within the hotel's management, collaborating with other departments to achieve common goals.
  • Demonstrate a commitment to personal guest service excellence, ensuring that every guest interaction is memorable and impactful.
  • Ensure that Guest and Colleague concerns are resolved in a professional and timely manner, maintaining a high level of customer satisfaction.
  • Stay ahead of industry trends and competition, identifying new and innovative product and service opportunities to drive revenue growth.
  • Effectively recruit, select, train, and perform management for all positions within the department, ensuring that team members have the skills and knowledge required to excel.
  • Develop and update job descriptions, job task checklists, training manuals, systems, and procedures for all positions, ensuring that they are aligned with hotel standards.
  • Develop a strong team through consistently effective leadership, operations, and succession planning, ensuring that the department is well-equipped to meet future challenges.
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Qualifications:
  • Service-focused personality is essential, with previous leadership experience in the food and beverage industry.
  • Proven ability to build and maintain good relationships with all stakeholders, including guests, colleagues, and suppliers.
  • Strong communication and organizational skills, with the ability to lead by example and set high standards for performance.
  • 3-4 years of F&B management experience in 5-star hotels, with a working knowledge of in-room dining, serving, and bartending.
  • Excellent communication and interpersonal skills, with the ability to motivate and develop a team.
  • Ability to communicate in English, Thai, and other languages as required.

Why Join Us?
  • Employee benefit card offering discounted rates at Accor hotels worldwide.
  • Develop your talent through Accor's learning programs.
  • Opportunity to grow within your property and across the world.
  • Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.