Food and Beverage Operations Leader

2 weeks ago


Kuwait City, Al Asimah Mövenpick Hotels & Resorts Full time

Job Title: Food and Beverage Manager

About the Role:

The Food and Beverage Manager will lead the team to take guest satisfaction to the next level by strategically managing the Food and Beverage Department.

Key Responsibilities:

  • Provide positive leadership to all people within the Food and Beverage Department.
  • Act as a positive, contributing member within the hotel's management.
  • Demonstrate a commitment to personal guest service excellence.
  • Ensure that Guest and Colleague concerns are resolved in a professional and timely manner.
  • Review industry trends and competition for new and innovative product and service opportunities.
  • Effective recruitment, selection, training and performance management for all positions within the department.
  • Develop/update job descriptions, job task checklists, training manuals, systems and procedures for all positions.
  • Develop a strong team through consistently effective leadership, operations, and succession planning.
  • Coach and mentor leaders and colleagues to exceed guest expectations.
  • Establish effective goals, measurements and action plans for the department.
  • Assure that standards of quality and procedures are understood and implemented.
  • Support the General Manager in ensuring professional development opportunities.
  • Ensure high standards of professional conduct and ethics.
  • Create programs to drive revenues in the outlets.
  • Manage social media content on behalf of the outlets.
  • Ensure the outlets are reviewing upcoming business volumes.
  • Participate in the budget process for your respective F&B outlets.
  • Review and revise outlet and room service menus.
  • Ensure all corporate programming is in place.


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