Customer Experience Director
2 weeks ago
This is an exciting opportunity to join our team as a leader in luxury front office operations. We are looking for someone with a strong track record in similar roles, who can inspire and motivate their team to deliver exceptional results.
Key Responsibilities:- Lead by example, demonstrating excellent customer service skills and a passion for delivering outstanding results
- Develop and implement strategies to improve operational efficiency and guest satisfaction
- Mentor and coach team members to achieve their full potential
To be successful in this role, you will need:
- A minimum of 2 years' experience in a similar leadership position in a 5* luxury hotel
- Exceptional leadership and communication skills
- A strong understanding of luxury hotel operations and the ability to drive results
We provide a comprehensive benefits package, including:
- A competitive salary and bonus scheme
- A range of training and development opportunities
- A supportive and collaborative work environment
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