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Guest Experience Director

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

Guest Experience Director

This role is focused on delivering exceptional guest experiences through effective management of hotel operations. The successful candidate will be responsible for managing all aspects of guest services, including room bookings, check-in/check-out processes, and resolving any guest complaints.

Key Responsibilities
  • Managing front desk operations;
  • Coordinating housekeeping services;
  • Overseeing food and beverage services;
  • Ensuring high-quality customer service standards;
  • Developing and implementing strategies to improve guest satisfaction.
Requirements

The ideal candidate will have strong communication skills, a customer-focused approach, and experience in providing exceptional guest experiences. A degree in hospitality management or a related field is highly valued.