Guest Experience Specialist

2 weeks ago


Kuwait City, Al Asimah beBee Careers Full time

This is a fantastic opportunity for a skilled and customer-focused professional to take on a challenging and rewarding role as a Reservations Agent. Reporting directly to the Front Desk Manager, you will be responsible for receiving and processing guest inquiries, resolving issues promptly, and maintaining accurate records.

Your duties will include handling phone calls, responding to emails, and participating in regular team meetings to ensure seamless coordination of services. A key aspect of this role is your ability to adapt quickly to changing situations, think critically, and make sound decisions when necessary.

If you are a results-driven individual with a proven track record of delivering high-quality service, we invite you to join our dynamic team and contribute to creating memorable experiences for our valued guests.

Essential Skills
  • Customer service expertise and experience
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Able to remain calm under pressure and manage stress effectively


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