
Partner Success Lead
1 week ago
Join Our Team:
We're seeking an experienced and results-driven Account Manager to join our Retail team. As a key member of our sales team, you will be responsible for managing relationships with retail partners, driving business growth, and ensuring their success on the Deliveroo platform.
This role requires excellent communication skills, strategic thinking, and a passion for driving business results. The ideal candidate must have a proven track record of achieving sales targets and growing revenue.
Main Responsibilities:- Retail Partner Management: Serve as the primary point of contact for retail partners, managing day-to-day interactions and ensuring their satisfaction with Deliveroo's services.
- Sales and Order Growth: Develop and implement strategies to increase sales and order volume for retail partners, identifying opportunities for upselling and cross-selling.
- Operational Efficiency: Ensure efficient and effective operational processes for retail partners, addressing any logistical challenges and optimising operations.
- Performance Monitoring: Monitor and analyse partner performance metrics, providing insights and recommendations for improvement.
- New Partner Onboarding: Manage the onboarding process for new retail partners, ensuring a smooth integration into the Deliveroo platform.
- Promotional Campaigns: Collaborate with partners and internal marketing teams to plan and execute promotional campaigns.
- Issue Resolution: Address and resolve any issues or concerns raised by partners in a timely and effective manner.
- Bachelor's degree in Business, Marketing, or a related field.
- 3+ years of experience in account management, preferably in the retail or e-commerce industry.
- Strong analytical skills and the ability to interpret data to drive business decisions.
- Excellent communication and interpersonal skills.
- Proven track record of achieving sales targets and driving business growth.
- Strong operational acumen with the ability to optimise processes and resolve logistical challenges.
- Commercially driven and results-oriented mindset.
- Ability to work independently and manage multiple tasks simultaneously.
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