Account Specialist

21 hours ago


Kuwait City, Al Asimah Brand Partners Middle East Full time

At Brand Partners Middle East, our mission is to drive business growth through strategic partnerships and operational excellence.

We are seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for leading the operations organization structure based on an effective and efficient model by region.

Your key responsibilities will include:

  1. Create Operations Organization structure based on an effective and efficient model by region.
  2. Journey Plan Optimization: Ensure that all clients' journey plan creation is being done as per the organization guidelines maximizing efficiency levels.
  3. Route Optimization: Ensure that all field force teams have utilized routes based on an efficient time benchmark.

You will also be required to monitor national field force performance by client based on the latter contract and service level agreement, control and enhance the team hiring process, and ensure that field force training processes are being implemented before, during, and after project execution.

In addition, you will be responsible for creating motivational programs for the field force team to elevate operations standards, enhance the workplace environment, and motivate individual execution initiatives.

Requirements:

  1. Bachelor's degree in any field (Business Administration is preferable)
  2. Minimum of 5-8 Years' Experience in mid-senior managerial position in FMCG or Retail Industry
  3. Excellent communication skills (Verbal & Written/ English proficiency)
  4. Microsoft Office: Very good Level in Word, Excel, and PowerPoint
  5. Data analysis driven and good reporting skills
  6. Time management & problem-solving skills
  7. Customer-service oriented
  8. High flexibility levels & working under pressure


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