Senior Account Engagement Specialist

10 hours ago


Kuwait City, Al Asimah Microsoft Full time

Job Summary:

We are seeking a seasoned professional to fill the role of Senior Account Engagement Specialist. This individual will be responsible for developing and executing strategies to engage with customers, understand their needs, and deliver tailored solutions to drive business growth.

Key Responsibilities:

  • Develop and maintain strong relationships with key customer stakeholders
  • Conduct regular business reviews to understand customer needs and preferences
  • Identify opportunities to upsell and cross-sell Microsoft products and services
  • Collaborate with internal teams to develop and implement customized solutions

Requirements:

  • Bachelor's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 8+ years of customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
  • OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years of customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience

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