Shift Team Lead

3 days ago


Kuwait City, Al Asimah Al Muhandes HR Consultancy Full time

Welcome to the Shift Team Lead role at Al Muhandes HR Consultancy

Responsibilities

This is a hands-on leadership role where you will work closely with restaurant staff to deliver exceptional customer experiences and drive sales growth.

Key Tasks:

  • Supervise and support a team of restaurant staff to ensure seamless service delivery
  • Develop and maintain strong relationships with customers, suppliers, and other stakeholders
  • Assist in scheduling, training, and development of staff members
  • Monitor and control inventory levels, waste, and cash handling procedures
  • Contribute to menu planning, pricing, and promotions to drive sales and revenue growth
Requirements

To succeed in this role, you will need:

  • A minimum of 2 years' experience in a similar position, preferably with an international QSR brand
  • Excellent communication and interpersonal skills, with the ability to build rapport with colleagues and customers
  • A strong focus on delivering exceptional customer service and building customer loyalty
  • A minimum height of 53 inches (134 cm) for males and 52 inches (132 cm) for females, and a maximum weight of 90 kg
  • An age limit of 35 years for RGM, 32 years for ARM & SSV

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