Senior Systems Support Lead

3 days ago


Kuwait City, Al Asimah V2X Full time
About the Role

We are currently seeking a skilled Systems Support Specialist Lead to join our team in Kuwait. This is a challenging and rewarding role that requires excellent technical skills, strong leadership abilities, and a commitment to providing exceptional customer service. As a member of our team, you will play a key role in ensuring the success of our operations by providing expert technical support and guidance to our personnel.

Key Responsibilities

  • Provide high-quality technical support to users with various computer-related issues, including hardware, software, and network problems.
  • Liaise with other teams and stakeholders to resolve complex technical issues and ensure seamless communication.
  • Develop and implement effective strategies to improve help desk services and increase customer satisfaction.
  • Supervise and mentor junior personnel to enhance their technical skills and performance.


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