Retail Fashion Consultant

16 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

At HealthCare Dynamics Gen. Trading Company W.L.L, we are seeking a highly skilled and motivated Retail Fashion Consultant to join our team.

The ideal candidate will be responsible for contributing to the store sales by providing exceptional customer service and maintaining high merchandising standards.

Main Responsibilities:
  • Promoting Customer Service Standards
    • Promote high customer service standards throughout the shopping experience
    • Attend to customer needs
    • Actively seek inputs from customers and efficiently address complaints to reinforce service standards
    • Gather information and organize records on customer preferences and buying behavior and provide proper feedback and tendencies.
    • Update clients on upcoming events
    • Provide support in VIP events and ensure proper follow up with clients as needed
    • Inform clients about policies and procedures to ensure transparency; including refund and exchange policies

Sales and Operations:

  • Meet Sales Targets
    • Meet and maximize cross selling & up selling sales targets
    • Adhere to the standards of operations
    • Support the manager in achieving the Boutique's goal
    • Ensure security procedures for merchandise are observed at all stages in the sales process
    • Ensure a proper replenishment of merchandise, display and visual merchandising standards to maintain the brand's image
    • Process accurately and efficiently cash register operations from opening to close and protect company assets
    • Support in efficient cost allocation by optimally using Boutique products and not exceeding availability

Requirements:

  • Education and Experience
    • Education Background: High School Diploma or equivalent.
    • Six to eight years of experience in the high-end retail fashion industry


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