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Customer Service Coordinator

3 weeks ago

Kuwait City, Al Asimah Smarthub-kw Full time

Smarthub-kw, a leading electrical contracting and home automation company, seeks a skilled Customer Service Coordinator to join their team in Kuwait City.

Job Summary:

The Customer Service Coordinator will be responsible for providing exceptional customer service, handling phone calls, and performing various administrative tasks. The ideal candidate will have strong communication skills, a positive attitude, and the ability to multitask.

Key Responsibilities:
  • Provide excellent customer service via phone, email, and in-person
  • Manage front desk operations, including answering calls, greeting clients, and handling paperwork
  • Perform various administrative tasks, such as data entry, filing, and record-keeping
  • Assist with clerical duties, including photocopying, scanning, and sending emails
Requirements:
  • Bachelor's degree in Business Administration or a related field
  • Previous experience in customer service or a similar role
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment