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Customer Service Director

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

This role requires a highly skilled and experienced professional to provide operational support to the senior director. The ideal candidate will have a Bachelor's Degree in Community Services Management or a related field, along with at least 7 years of experience in customer services roles.

The key responsibilities include:

  • Providing operational support to the senior director
  • Developing and implementing quality assurance processes
  • Coordinating with COR/PCOR on contract requirements and concerns
  • Safeguarding sensitive information

Requirements:

  • Secret Security clearance
  • 5+ years of customer service experience
  • Excellent oral and written skills