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Customer Success Strategist

3 weeks ago

Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Success team as a Customer Success Strategist. In this role, you will be responsible for developing trust with customers and providing them with the best possible experience navigating Canonical's vast offering.

Key Responsibilities
  • Solve customer problems and improve their experience through problem-solving, onboarding, enablement, and value realization.
  • Collaborate with other teams to connect with customers and identify potential champions.
  • Develop and deliver engagement plans that meet customer objectives, working closely with Sales and Support teams.
Requirements
  • Customer-facing experience with a passion for technology, infrastructure, and Ubuntu.
  • Excellent presentation skills and strong organizational abilities.
  • Able to work in a team environment and interact with all departments internally.