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Full Time Reservation Agent Opportunity
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We are seeking a dedicated and detail-oriented Reservation Agent to join our team from June to October. This is a full-time opportunity that requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:- Handle all reservations over the phone, by fax or internet, email, and perform associated operations with high accuracy and efficiency.
- Increase and optimize room sales in line with brand and hotel sales policies.
- Ensure guests receive a warm welcome and assistance as requested, adhering to company standards.
- A guest-focused personality is essential for success in this role.
- Experience is an asset, but not required; prior experience working with Opera or related systems is beneficial.
- Strong interpersonal and problem-solving abilities are necessary to effectively communicate and cooperate with other hotel departments.
- Fluency in English is mandatory, with additional languages being a plus.
- Pension scheme
- Discount card for Accor hotels worldwide
- Complimentary stays in UK hotels (subject to availability and terms)
- Training and development opportunities
- Additional holidays with service
- Recommend a friend scheme
- Employee advisory service
