Reservations Agent

4 weeks ago

Kuwait City, Al Asimah The Palms Beach Hotel and Spa Full time

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

The Reservation Agent must have the ability to perform all reservations call center functions including taking reservations, making outbound calls, email and website chat communication with guests.

Excellent listening skills, computer literate and knowledgeable in reservation systems like Micros Opera, and strive to deliver a great customer service every time.

Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.

Attention to detail and the ability to resolve customer issues.

Company Industry
  • Hotels
  • Hospitality
Department / Functional Area
  • Chefs
  • F&B
  • Front Desk
Keywords
  • Reservations Agent
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