
IT Operations Manager
6 days ago
We are looking for an experienced IT & Social Media Specialist to join our team at Client of JOBS-ME. The role involves providing technical support and advice to internal customers while also managing social media branding.
About the Role
- The successful candidate will be responsible for providing technical advice and solutions to internal customers related to software, hardware, applications, databases, networks, Web resources, and enterprise systems.
- They will be considered the main point of contact for any IT and social media-related requirements and use their expertise to provide solutions and related services.
- Responsibilities include ensuring a high level of customer satisfaction using their IT knowledge and experience to warrant long-term business relationships.
- Also responsible for all social media branding to attract, maintain, and retain clients.
Key Responsibilities
- Liaise with partner organizations for their IT requirements and provide timely and cost-efficient solutions.
- Support day-to-day running of IT in all partner organizations to ensure smooth operations.
- Ensure a secure network and messaging service at all organizations to avoid any potential harm to systems and applications.
- Update and maintain website(s) of all partner organizations.
- Assist in branding the organization through appropriate social media channels.
- Report on social media activities to enhance company image and client base.
- Training employees in the effective use of delivered products/services with a view to minimize complaints.
- Work with external parties (vendors, consultants, service providers) to arrive at the most appropriate enterprise integration solutions.
- Keep up-to-date on all emerging technologies and potential effectiveness of these advancements in the current systems.
Requirements
- Diploma or higher in the IT field.
- Certification in Microsoft, Oracle, Cisco, or related technologies.
- Adept at all social media platforms.
- 5 years' experience in related fields/various industries.
- Customer Orientation, Presentation, and Training skills.
- Strong with MS Office and various business software.
- Proficiency with English is required; Arabic would be an added advantage.
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