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Operations Manager
1 week ago
Job Purpose:
The Operations Supervisor plays a crucial role in the day-to-day management of non-selling functions at the boutique, working closely with the Boutique Management team.
Key Responsibilities:
- Shipping and Receiving: Verify and process shipping and receiving functions accurately to ensure purchase orders and inventory are up to date.
- Store Maintenance: Maintain a neat and organized stock and receiving area, and perform general store maintenance tasks as needed.
- Inventory Management: Participate in regular inventory and cycle counts to ensure accuracy, overseeing associate compliance with company policies and procedures.
- Associate Development: Train, coach, and lead associates on operations tasks, such as POS procedures, return processes, and alteration requests.
- Receiving and Transfers: Monitor receiving, transfers, damages, and returns-to-vendor (RTVs) to maintain accurate inventory records.
- Security and Safety: Ensure adequate security measures are in place, physical facilities meet safety codes and ordinances, and produce operational reports and records to ensure adherence to company policies and procedures.
- Back-of-House Operations: Set up and organize back-of-house operations, secure the store, and oversee opening/closing and security procedures.
- Payroll and Scheduling: Assist with payroll management, scheduling, and address problems affecting store service, efficiency, and productivity.
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