Career Acceleration: Early Career Program for Life Sciences Professionals
2 days ago
We are Roche, a global pioneer and leader in Personalized Healthcare, providing breakthrough differentiated medicines and diagnostic tests using expertise in Science, Technology and Data. Our mission is to deliver medical solutions right now – even as we develop innovations for the future.
About the PositionThe Roche Kuwait early in career Program is a 12-month rotational development program at Roche, tailored for high-potential individuals at an early stage of their career. This program accelerates professional development and enables participants to be key contributors to Roche's purpose and what patients need next.
Job Responsibilities- Provides high-quality application support response consistent with changing customer and business area requirements.
- Delivers best-in-class support utilizing appropriate systems and processes, ensuring a consistent and high level of support to customers.
- Continues development of application skills to ensure resilience in supporting all products.
- Covers core and out-of-hours responsibilities in line with agreements with customers.
Additionally, you will:
- Propose and implement activities aligned with customer satisfaction surveys and ongoing customer and business area feedback.
- Perform instrument training, configuration, and commissioning for new installations.
- Ensure timely and accurate administration, including activity reporting at CRM software and escalation of product issues to management center.
- Conduct corrective visits to sites as part of case escalation.
As a participant, you will build an extensive network within Roche, upskill yourself, and have access to senior leaders and mentors to support your career journey. You will contribute to purpose-driven projects and take on responsibilities from day one.
In this role, you will work with diverse cultures, be curious, and passionate about learning new things, while maintaining a high degree of integrity and courage. Excellent communication and innovative skills are essential, along with proficiency in English.
RequirementsTo succeed in this position, you should hold a Bachelor or Master degree in Life Sciences, Economy, Business, Public Affairs, or any related field. Fresh graduates are preferred, and having a basic understanding of the healthcare system is beneficial.
CompensationThis role offers a competitive salary range of approximately $60,000 - $80,000 per annum, commensurate with experience and qualifications.
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