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Technical Support Lead

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time
About the Role

We are seeking an experienced IT professional to join our team as a Technical Support Lead. In this role, you will be responsible for delivering high-quality technical support to end-users across various locations.

Main Responsibilities:
  • Validating local products and managing procurement and device purchases.
  • Collaborating with headquarters and local service providers for the purchase, installation, configuration, and upgrade of network equipment and low-voltage systems.
  • Managing system integration projects to ensure alignment with headquarters' technical requirements.
  • Developing and implementing localized IT solutions that meet headquarters' standards.
  • Tracking, managing, and inventorying local IT infrastructure resources.