
Service Delivery Lead
3 days ago
We are looking for an experienced Service Delivery Lead to join our team at Procapita Group. In this role, you will be responsible for overseeing the delivery of high-quality services, maintaining superior client satisfaction levels. You will also be responsible for directing project management activities related to client accounts, relationship management, communication, and client retention strategies.
About the Role
The Service Delivery Lead will be responsible for overseeing the delivery of high-quality services, maintaining superior client satisfaction levels. Key responsibilities include directing project management activities related to client accounts, relationship management, communication, and client retention strategies. The role also involves optimizing resource allocation and monitoring staff proficiency to maintain operational excellence, identifying employee training needs and recommending development initiatives to build a highly skilled and professional workforce, and providing regular reports to the Chief Operations Officer, summarizing regulatory activities, financial performance, and key operational challenges while offering strategic recommendations.
Key Responsibilities
- Oversee the delivery of high-quality services, maintaining superior client satisfaction levels.
- DIRECT project management activities related to client accounts, relationship management, communication, and client retention strategies.
- Optimize resource allocation and monitor staff proficiency to maintain operational excellence.
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Delivery and Customer Support Specialist
7 days ago
Kuwait City, Al Asimah Riders Delivery Full timeWe are looking for a talented Delivery and Customer Support Specialist to join our team at Riders Delivery in Kuwait City.Job Description:In this role, you will be responsible for delivering excellent customer experiences, resolving customer complaints, and maintaining a high level of customer satisfaction.Key Tasks:Deliver exceptional customer experiences,...
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Customer Service Associate
7 days ago
Kuwait City, Al Asimah Riders Delivery Full timeRiders Delivery in Kuwait City seeks to hire a highly skilled Customer Service Associate to join their retail team.Job Overview:This role involves providing exceptional customer service, ensuring a positive shopping experience for all customers.Key Responsibilities:Assist customers with inquiries and provide product information, promoting our services and...
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Service Delivery Head
4 days ago
Kuwait City, Al Asimah SmartPet Full timeAt SmartPet, we are looking for a seasoned professional to lead our customer service team as a Service Delivery Head.Job SummaryThe ideal candidate will possess strong leadership abilities, effective communication skills, and the ability to adapt to changing environments.As a key member of our management team, the Service Delivery Head will oversee a team of...
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IT Services Delivery Manager
4 days ago
Kuwait City, Al Asimah stc Kuwait Full timeAbout the RoleWe are seeking a talented IT Services Delivery Manager to join our team at stc Kuwait. In this role, you will be responsible for managing the delivery of IT services, ensuring that they meet customer requirements and are delivered on time and within budget.Key Responsibilities:Oversee the planning, execution, and delivery of IT services,...
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Kitchens - dispatch support lead
2 weeks ago
Kuwait City, Al Asimah Delivery Hero SE Full timeCompany Descriptiontalabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the...
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Service Delivery Specialist
1 day ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout YouWe are looking for a highly organized and communicative individual to join our team as a Helpdesk Clerk. The successful candidate will be responsible for coordinating meeting arrangements, porter and cleaner assignments, and addressing any service delivery concerns.Key ResponsibilitiesCoordinating Meetings: Arrange for meeting spaces, notify...
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Art Director Lead
5 days ago
Kuwait City, Al Asimah LEAD SOLUTION Full timeWe are looking for an Art Director Lead to join our team at LEAD SOLUTION, a leading organization in the field.About the PositionThis role involves leading the development and implementation of our brand's visual identity, leveraging industry-standard software and best practices.Collaborating closely with our marketing and recruitment teams to create...
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Visual Content Lead Specialist
1 day ago
Kuwait City, Al Asimah LEAD SOLUTION Full timeAbout the JobLEAD SOLUTION is looking for a talented Lead Graphic Specialist to lead our visual content strategy.Key Responsibilities:Design and develop visual identity guidelines for the company.Collaborate with the team to ensure timely project delivery.Maintain knowledge of industry design trends and best practices.Skills and Qualifications:Proficiency in...
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Lead Graphic Specialist
5 days ago
Kuwait City, Al Asimah LEAD SOLUTION Full timeAbout the JobWe are looking for a skilled Lead Graphic Specialist to oversee our visual content creation.Main Responsibilities:To develop and implement visual strategies that elevate our brand's presence.To maintain our brand's visual identity across all touchpoints.To work closely with the team to ensure seamless project execution and timely...
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Store Team Member
7 days ago
Kuwait City, Al Asimah Riders Delivery Full timeRiders Delivery in Kuwait City invites applications for the position of Store Team Member.About the Role:This role involves working as part of a dynamic team to deliver exceptional customer experiences, drive sales growth, and maintain a high level of customer satisfaction.Main Responsibilities:Provide top-notch customer service, addressing customer...
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Retail Sales Representative
7 days ago
Kuwait City, Al Asimah Riders Delivery Full timeRiders Delivery is seeking a highly motivated Retail Sales Representative to join their team in Kuwait City.About the Role:In this role, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of customer satisfaction.Main Responsibilities:Provide top-notch customer service, addressing...
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Marketing Innovation Lead
5 days ago
Kuwait City, Al Asimah LEAD SOLUTION Full timeAbout Our Company: LEAD SOLUTION is a dynamic organization that prides itself on its innovative approach to marketing. We strive to deliver exceptional results through our unique strategies.We're looking for a skilled Digital Marketing Strategist to join our team and help us achieve our marketing objectives. This role involves developing and executing...
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Senior Graphic Design Specialist
10 hours ago
Kuwait City, Al Asimah LEAD SOLUTION Full timeCompany OverviewLEAD SOLUTION is a creative enterprise that embodies innovation as a way of life, providing end-to-end services from inspiration through conceptualization to project delivery.We strive to craft visually stunning designs that resonate with our clients' unique brand identities, staying current with industry trends and best practices.
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Cloud Expert Delivery Manager
7 days ago
Kuwait City, Al Asimah Microsoft Full timeCompany OverviewWith over 17,000 employees worldwide, Microsoft's Customer Experience & Success (CE&S) organization aims to empower customers to accelerate business value through differentiated customer experiences that leverage the company's products and services, driven by its people and culture.Job DescriptionAs a Cloud Expert Delivery Manager, you will...
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Strategic EPC Contract Delivery Specialist
5 days ago
Kuwait City, Al Asimah Fircroft Full timeFircroft is currently recruiting for a highly experienced Strategic EPC Contract Delivery Specialist to join their team within the Oil and Gas industry.The successful candidate will be responsible for overseeing the effective overall management and delivery of assigned EPC Package contracts, ensuring safe delivery to required quality standards and within...
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Express Delivery Representative
23 hours ago
Kuwait City, Al Asimah DHL Germany Full timeWe are looking for a highly motivated Express Delivery Representative to join our team in Kuwait. As a representative, you will play a critical role in providing excellent customer service and ensuring the smooth operation of our express delivery services.Your key responsibilities will include:Answering customer calls and inquiriesActioning customers'...
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Health Care Provider Opportunity
4 days ago
Kuwait City, Al Asimah Uk Travels & consultancy service Full timeUk Travels & Consultancy Service is committed to providing exceptional home care services to clients in the Kuwait City Metropolitan Area.As a Home Care Nurse, you will play a vital role in delivering personalized care and support to our clients, enhancing their quality of life and promoting independence.ResponsibilitiesProvide comprehensive home care...
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Civil Engineer
7 days ago
Kuwait City, Al Asimah SMEC Full timeAbout Surbana JurongSurbana Jurong Group is a leading global urban, infrastructure and managed services consulting firm with over 70 years of track record in successful project delivery. Our diverse collective of problem solvers for the built environment continually reimagines ways to create a smart and sustainable future.We have a global talent pool of...
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IT Service Delivery Manager
4 days ago
Kuwait City, Al Asimah Vectrus Full timeRequired Skills and QualificationsThree years or more related experience.High School Diploma or equivalent experience.CompTIA Security+ certification required.Ability to document, research, identify, and attempt to solve technical problems on initial call and/or triage where appropriate for resolution.Strong customer service experience.
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Frontline Service Lead
4 days ago
Kuwait City, Al Asimah SmartPet Full timeSmartPet is seeking a highly motivated Frontline Service Lead to join our team.Job SummaryThe ideal candidate will possess excellent leadership and communication skills, with a proven track record of successfully leading teams and driving business results.As a key member of our customer service team, the Frontline Service Lead will be responsible for...