Chief Operations Director
20 hours ago
Job Summary:
We are seeking a highly experienced Chief Operations Director to join our team at Caliberly.
About the Role:
- This is a senior leadership position responsible for delivering exceptional facilities management services to our clients.
- You will be responsible for overseeing the day-to-day operations of our centre, ensuring that all aspects of the service are delivered to the highest standard.
- This includes managing client relationships, team management, contractor and supplier management, financial reporting, and continuous improvement initiatives.
Main Responsibilities:
- Deliver Facilities Management Services: Ensure that the highest level of quality is maintained in the delivery of facilities management services to our clients.
- Client Relationship Management: Develop and maintain strong relationships with our clients, understanding their business culture and objectives, and ensuring that our services meet their needs.
- Team Management: Lead and manage a high-performing team, providing coaching, motivation, and development opportunities to ensure that they have the skills and knowledge required to deliver excellent results.
- Contractor and Supplier Management: Manage the performance of contractors and suppliers, ensuring that they meet the required standards and deliver value to our clients.
- Financial Reporting: Provide accurate and timely financial reports to stakeholders, highlighting key performance indicators and areas for improvement.
- Continuous Improvement: Identify opportunities for continuous improvement, implementing changes that enhance the quality of our services and drive efficiency gains.
Requirements:
- 10+ years of experience in a similar facilities management role
- Ability to develop and maintain strong relationships with clients, teams, contractors, and suppliers
- Strong leadership and management skills, with experience of leading high-performing teams
- Excellent communication and interpersonal skills, with the ability to present complex information in a clear and concise manner
- Experience of managing budgets and financial reporting, with a focus on driving efficiency gains and cost savings
Salary: £80,000 - £100,000 per annum (dependent on experience)
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