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Head of Hotel Operations

3 weeks ago

Kuwait City, Al Asimah Abroad Work Full time

Head of Hotel Operations

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We are seeking a highly skilled Head of Hotel Operations to lead our team at Abroad Work. The ideal candidate will be responsible for managing all aspects of our hotel's operations, ensuring that guests have a pleasant stay and that staff are well taken care of.

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The successful applicant should possess strong leadership skills with the ability to motivate others, ensuring that everyone is aligned with our goals. They should also have excellent customer service skills, problem-solving abilities, multi-tasking capabilities, and an eye for detail when it comes to managing the hotel's operations.

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About Us:

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At Abroad Work, we strive to provide exceptional hospitality services to our guests. We value teamwork and believe in fostering a positive work environment where our staff can grow and develop their skills.

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Responsibilities:

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  • Setting goals and targets;\
  • Training staff;\
  • Ensuring that customer service standards are met;\
  • Coordinating room availability with reservations;\
  • Handling complaints;\
  • Monitoring staff performance and payroll;\
  • Maintaining overall property cleanliness;\
  • Ensuring compliance with all regulations and laws, health and safety standards, as well as company policies.\