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Service Delivery Specialist

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time
Customer Service Specialist

We are seeking a highly motivated Customer Service Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.

About the Job
  • Manage and respond to customer inquiries and complaints in a timely and effective manner.
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Process customer payments accurately and efficiently.
Key Responsibilities
  1. Communicate with customers via phone, email, or other channels to address their concerns.
  2. Develop strong relationships with customers to improve overall satisfaction.
  3. Work collaboratively with team members to resolve complex customer issues.
Requirements
  • Bachelor's Degree in a relevant field or equivalent experience.
  • Excellent communication skills in English and Arabic languages.
  • Minimum 2 years of experience in customer service or similar roles.
What We Offer
  • A dynamic work environment with opportunities for growth and development.
  • A competitive salary package and benefits.
  • The chance to work with a talented team of professionals.
Working Hours
  • 9 am to 5 pm, Monday to Friday.