Housekeeping Operations Director

2 weeks ago


Muḩāfazat al Jahrā, Kuwait Abroad Work Full time

About the role:

  1. Evaluate the staffing requirements and prepare work schedules weekly to ensure seamless daily operations.
  2. Ensure sufficient staffing is present to meet business demands, promoting a positive guest experience.
  3. Communicate daily with each employee regarding anticipated business needs.
  4. Conduct regular line-ups to optimize staff performance.
  5. Foster staff knowledge of hotel services, features, and amenities, enhancing their service delivery.
  6. Assign tasks to staff as needed, prioritizing efficiency and productivity.
  7. Maintain high standards for Housekeeping staff, ensuring they meet hotel expectations.
  8. Support Housekeeping staff in performing job functions, providing assistance when necessary.
  9. Provide ongoing training for existing staff and ensure new hires meet certification requirements.

Key Responsibilities:

  • Staffing Management: Evaluate staffing needs and create effective schedules.
  • Staff Communication: Daily updates on business demands and expectations.
  • Line-ups: Regular checks to optimize staff performance.
  • Service Delivery: Foster staff knowledge of hotel services and amenities.
  • Task Assignment: Prioritize tasks for efficient staff performance.
  • Quality Control: Maintain high standards for Housekeeping staff.
  • Training and Development: Ongoing training for existing staff and certification for new hires.


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