Strategic Operations Leadership
17 hours ago
Job Brief
We are seeking an experienced Operations Manager to oversee the daily operations of our company's Operations & Production division. As a key member of our team, you will be responsible for ensuring smooth implementation and delivery of orders, supervising staff from operation units, and evaluating the efficiency of business procedures.
Responsibilities
- Reports to the General Manager
- Liaise with commercial division to make decisions for operational activities and set strategic goals
- Plan and monitor the day-to-day running of operations units to ensure smooth implementation and delivery of orders
- Supervise staff from operation units (workshop, production, and procurement) and provide constructive feedback
- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
- Manage procurement processes and coordinate material and resources allocation locally and from overseas as per job order requirements
- Ensure cost-effective production of parts required for job orders
- After-sales support by following up on warranties and maintenance contracts
- Organize processes to upkeep company image and enhance customer satisfaction
- Manage relationships/agreements with partners/vendors
- Evaluate overall performance by gathering, analyzing, and interpreting data and metrics
- Ensure that the company runs with legality and conformity to established regulations
Requirements
- Bachelor's degree in Automotive or Industrial Engineering or related field
- 5+ years experience in the automotive industry, at least 2 of which in a supervisory/management position
- Knowledge of the automotive industry and specialized vehicles
- Excellent organizational and leadership abilities
- Outstanding communication and people skills
- Knowledge of industry's legal rules and guidelines
- In-depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service, etc.)
- Working knowledge of data analysis and performance/operation metrics
- Familiarity with MS Office and various business software
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