Hospitality Ambassador

1 day ago

Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

At HealthCare Dynamics Gen. Trading Company W.L.L, we are seeking a dedicated and enthusiastic individual to join our prestigious hospitality team in Kuwait as a Premium Dining Hostess. This role plays a vital part in providing exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities:

  1. Greet guests upon arrival and ensure timely seating.
  2. Manage reservations and maintain the waitlist.
  3. Provide menus and address guest inquiries about menu options.
  4. Escort guests to their tables and present them with menus.
  5. Makes recommendations on food and drink options.
  6. Ensure tables are properly set up and the dining area is clean and tidy.
  7. Handle guest complaints and resolve any issues that may arise.
  8. Collaborate with servers and kitchen staff to provide prompt and courteous service.
  9. Assist with other tasks as needed, including answering phones and taking orders.

Requirements:

  1. Minimum of 1 year experience in a similar role within the hospitality industry.
  2. Strong communication and interpersonal skills to interact effectively with guests and team members.
  3. Ability to multitask and handle stressful situations with a calm demeanor.
  4. Knowledge of food safety practices and health regulations.
  5. Strong conflict resolution and problem-solving skills.
  6. Detail-oriented with excellent time management skills.
  7. Ability to work in a fast-paced environment and remain professional under pressure.
  8. Ability to work flexible hours, including evenings, weekends, and holidays.

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