Technical Support Engineer

7 hours ago


Kuwait City, Al Asimah United Business Group General Trading & Contracting Co WLL Full time

At United Business Group WLL, we pride ourselves on delivering high-quality IT infrastructure management and technical support services to our clients. To achieve this goal, we seek an experienced and skilled Computer Technician to join our team.

This role involves providing technical support, maintenance, and repair services on-site, as well as collaborating with other teams to resolve technical issues and implement new technologies. The ideal candidate should possess strong problem-solving skills, attention to detail, and excellent communication abilities.

Responsibilities:
  1. Provide technical support and maintenance for computer hardware, software, and peripherals, including installation, configuration, and upgrading of systems and software.
  2. Troubleshoot and repair hardware and software issues, including diagnosing and resolving complex technical problems.
  3. Conduct routine maintenance and diagnostic tests on equipment to ensure optimal performance and minimize downtime.
  4. Develop and maintain technical documentation, including user manuals, technical guides, and knowledge base articles.
Requirements:
  1. University degree or diploma in Computer Science, Electronics, or a related field.
  2. 5-7 years of experience in hardware or software support and service.
  3. Familiarity with HP, Dell, and IBM hardware.
  4. Strong problem-solving skills, attention to detail, and analytical skills.
  5. Excellent communication and interpersonal skills.


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