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Passenger Service Representative
2 weeks ago
We are seeking a highly skilled and detail-oriented Passenger Service Specialist to join our team. The ideal candidate will have extensive experience in GATES systems and be familiar with all air terminal and flight-line operations.
The successful candidate will be responsible for ensuring passenger service functions are performed in accordance with AFI 24-605, Volumes, DTR 4500.9-R, Parts I and III and all guidance listed in the PWS.
Key Responsibilities:
- Verify that processed passengers using automated / non-automated systems are accurate and ensure manual procedures are executed without error.
- Monitor the maintenance and operation of terminal security equipment and report issues to the Passenger Manager.
- Ensure proper execution of the Lost & Found and Mishandled baggage procedures.
- Ensure proper posting of Space Available and Space Required passenger listings.
Requirements:
- CAC eligible and able to gain and maintain authorized entry onto US military installations.
- Must have one (1) year of working knowledge in performing Passenger Terminal Operations Services.
- Shall have extensive experience in GATES systems and be familiar with all air terminal and flight-line operations.