Representative - Sales Services

3 weeks ago

Kuwait City, Al Asimah Al Mulla Group Full time

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  • Identify and target potential new customers for AMC and HVAC equipment offerings.
  • Meet with customers to introduce and explain services, ensuring a clear understanding of contract terms and value.
  • Handle customer inquiries and provide timely, informative responses.
  • Maintain accurate and up-to-date customer records and databases.
  • Promote AMC and equipment to meet or exceed assigned sales targets within deadlines.
  • Stay informed on market trends and share insights with management to support sales forecasting.
  • Present, promote, and sell service offerings to both new and existing customers.
  • Develop and maintain strong, long-term customer relationships to support renewals and upselling.
  • Service existing accounts while developing new leads by planning and organizing daily sales activities.
  • Investigate and resolve customer complaints, ensuring client satisfaction through timely solutions.

Educational Qualification

  • High School Diploma or Technical Diploma in Business, Sales, or a related field.

Experience

  • Years of Experience: 3 - 5 Years
  • Field of Experience :
    • Minimum 3 years of experience in service sales in Kuwaiti market.
    • 2–3 years of experience in a similar role, preferably in HVAC, service contracts, or field sales.

Skills

  • Strong communication and interpersonal skills.
  • Proven ability to solve problems creatively and effectively.
  • Ability to identify customer needs and offer tailored solutions.
  • Confidence in handling objections and closing sales.
  • Time management and organizational skills to handle multiple client accounts.
  • Proficiency in Microsoft Office and CRM software.

Job Remarks

  • Preferred Language: Arabic, English
  • Duty Shift / Timings : One Shift / 8:00 am - 4:00 pm
Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeFull-time
Job function
  • IndustriesRetail Appliances, Electrical, and Electronic Equipment

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