Retail Experience Director

9 hours ago


Kuwait City, Al Asimah Chalhoub Group Full time
About the Role

We are seeking an exceptional Retail Experience Director to join our team at Chalhoub Group. In this role, you will be responsible for driving business growth within your assigned region and leading a high-performing team to deliver retail excellence.

Key Responsibilities
  • Develop and nurture a customer-centric culture across all departments, ensuring alignment with and support of store operations.
  • Drive business growth within the assigned region, actively impacting KPIs and financial objectives.
  • Lead and develop a high-performing team, promoting continuous growth on retail excellence and operations.
  • Implement coaching activities to foster team growth and development while promoting internal career paths that leverage the talents and diversity within our people.
Requirements
  • Proven ability to drive retail and product KPIs.
  • Experience managing large teams with ability to influence and drive results.
  • Strong understanding of P&L and ability to make decisions to drive profitability.
  • Collaborative and omnichannel mindset, with ability to set guidelines and drive process efficiency.
About Us

At Chalhoub Group, we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We invite all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.



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