Freight Operations Supervisor

1 day ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

The Freight Operations Supervisor oversees the efficient handling, storage, and transportation of cargo while ensuring compliance with company policies, safety regulations, and industry standards. This role requires excellent organizational, leadership, and problem-solving skills to manage freight operations effectively and deliver exceptional service to customers.

Key Responsibilities
  1. Cargo Operations Management
    • Plan, supervise, and coordinate daily cargo handling and transport activities.
    • Ensure proper loading, unloading, storage, and distribution of cargo.
    • Oversee inventory management, tracking, and documentation of shipments.
  2. Team Leadership
    • Manage and lead the cargo handling team, providing training and guidance.
    • Allocate tasks and monitor staff performance to ensure operational efficiency.
    • Foster a culture of safety, teamwork, and customer service excellence.
  3. Customer Relationship Management
    • Liaise with clients to understand their shipping requirements and resolve issues promptly.
    • Ensure on-time delivery and adherence to service agreements.
    • Address customer complaints and implement solutions to enhance satisfaction.
  4. Compliance and Safety
    • Ensure compliance with local, national, and international regulations for cargo handling and transport.
    • Enforce safety protocols and procedures to minimize risks and maintain a safe work environment.
    • Monitor cargo handling equipment for maintenance needs and report any issues.
  5. Cost and Process Optimization
    • Develop strategies to improve operational efficiency and reduce costs.
    • Implement technology and systems to streamline cargo operations and tracking.
    • Analyze key performance metrics and generate reports for management.
  6. Documentation and Reporting
    • Oversee the preparation and accuracy of shipping documents, including bills of lading, manifests, and customs declarations.
    • Maintain records of shipments, delays, and other operational activities for reporting purposes.


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