Support Agent

3 days ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

We are looking for a highly motivated and organized Support Agent - Visa Applications to join our team at HealthCare Dynamics Gen. Trading Company W.L.L.

About the Role

The successful candidate will be responsible for handling customer inquiries, resolving issues, and promoting our visa application services to applicants.

Key Tasks
  1. Respond promptly and professionally to inbound contacts from customers via chats, emails, and phone calls;
  2. Access customer accounts to review application history and perform necessary actions, such as updating information or appointment dates;
  3. Demonstrate empathy, patience, and attentiveness in understanding and addressing customer needs;
Essential Skills and Qualifications
  • Strong communication skills;
  • Empathy;
  • Fluent in English and Arabic - mandatory;
  • French is a big plus;


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