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Visual Merchandiser

2 weeks ago


As Sālimīyah, Hawalli, Kuwait beBee Careers Full time

About AZADEA Group

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia, and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

Job Title: Senior Visual Commercial

The Senior Visual Commercial plays a crucial role in supporting commercial activities and replacing the department manager when needed. This ensures the highest standards of product display and customer service are achieved and maintained.

Main Responsibilities:

- Solve customer complaints in a timely manner, suggesting solutions or escalating them as appropriate.

- Process orders efficiently, addressing any items blocking the workflow.

- Organize various commercial activities while aligning with departmental managers to ensure adequate manpower.

- Control and monitor section sales budgets by driving sales, generating reports, proposing action plans, and executing merchandising tasks.

- Greet customers and ensure they are served by shop staff in a timely manner, adhering to quality and customer service standards.

- Assist in placing products to ensure effective stock management and availability.

- Communicate sales plans and targets to the shop/department team, monitoring performance on an ongoing basis and suggesting corrective actions when needed.

- Provide team members with necessary support, including training and development, to maximize sales.

Requirements:

Language & Technical Skills

- Fluency in English.

Technical Skills

- Proficiency in MS Office.

Specific Expertise

- Proficiency in shop/stock management tools.

Education:

Bachelor's degree in a related field.

Experience:

Zero to two years of experience in Retail or a similar role.

Behavioral Competencies:

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions, consistently going above and beyond to understand customer requirements and surpass their expectations.

Business Insight

Applies knowledge of business and the marketplace to advance the organization's goals, understanding key drivers, industry developments, and trends.

Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational goals, making skillful use of resources and support to deliver efficient, high-quality work.

Interpersonal Savvy

Relates openly and comfortably with diverse groups of people, maintaining productive relationships with a wide variety of people and backgrounds.

Nimble Learning

Learns through experimentation when tackling new problems, using successes and failures as learning fodder, showing a clear desire to learn and questioning others to gain new knowledge.

Azadea Group is an Equal Employment Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.