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Sales Representative
3 weeks ago
Deliver exceptional customer service and support sales targets in a dynamic retail environment.
To succeed in this role, you will ensure proper product display, maintain store cleanliness, and contribute to the smooth daily operation of our international store by promoting and selling Asian grocery and lifestyle products.
Main Responsibilities:
- Greet customers and assist them in finding products.
- Provide knowledgeable answers to customer inquiries about product features, origin, and uses.
- Upsell and cross-sell products to increase average basket size.
- Operate POS system efficiently during checkout.
Store Maintenance & Merchandising
Ensure shelves are fully stocked, well-organized, and visually appealing at all times. Check for product expirations and rotate stocks following FIFO standards. Assist in receiving deliveries and inventory handling.
Cleanliness & Hygiene
Maintain cleanliness of the store, counters, and chillers. Follow hygiene and food safety procedures as per guidelines.
Teamwork & Reporting
Collaborate with fellow staff to maintain a smooth workflow. Report customer feedback, low stocks, or any operational issues to the management.
Compliance & Ethics
FOLLOW company policies and Kuwait labor laws. Maintain a professional, respectful attitude toward all customers and coworkers.
Qualifications:
- High School Graduate or equivalent.
- 1+ year experience in retail or grocery sales preferred.
- BASIC knowledge of Asian products (Filipino, Korean, Thai, Japanese, etc.) is a plus.
- Ability to communicate in English; Arabic is an advantage.
- Willingness to work flexible hours including weekends and holidays.
Required Skills:
- Strong interpersonal and communication skills.
- Basic numeracy and cashiering skills.
- Dependability and strong work ethic.
- Attention to detail and cleanliness.
- Sales-driven and customer-focused.
