
Help Desk Specialist
1 day ago
Zain Bahrain is a leading mobile voice and data services operator with a commercial footprint in 7 Middle Eastern and Africa countries. We provide a comprehensive range of mobile voice and data services to over 42.4 million active individual and business customers.
About the Role
This is a unique opportunity to join our team as a Contact Center Agent. You will be responsible for handling a high volume of inbound calls and providing excellent customer service.
Your key responsibilities will include:
- Responding to customer inquiries in a professional and courteous manner.
- Resolving customer complaints and issues efficiently and effectively.
- Providing product and service information to customers.
- Promoting our products and services to meet customer needs.
To succeed in this role, you will need:
- A High School diploma or equivalent.
- 0-3 years' experience in a related field.
Key skills required include:
- Excellent communication and problem-solving skills.
- Strong knowledge of Microsoft Office.
- Ability to work under pressure.
-
IT Help Desk Supervisor
1 day ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout the PositionHealthCare Dynamics Gen. Trading Company W.L.L is seeking an experienced Service Desk Lead to join our team. The successful candidate will be responsible for overseeing the daily operations of our service desk, managing a team of Service Desk Seniors and Technicians, and ensuring that all tasks are completed efficiently and effectively.Key...
-
IT Help Desk Professional
1 day ago
Kuwait City, Al Asimah Vectrus Full timeWe are seeking a highly skilled IT professional to join our team as a System Maintenance Expert, responsible for ensuring the smooth operation of our information systems infrastructure.Key ResponsibilitiesMaintain, upgrade, and operate Automation Data Processing Equipment (ADPE), including servers, desktop systems, laptops, printers, and other...
-
Help Desk Lead Professional
7 days ago
Kuwait City, Al Asimah Vectrus, Inc Full timeKey ResponsibilitiesTeam Leadership: Provide guidance, coaching, and mentoring to Service Desk Seniors and Technicians to ensure they possess the skills and knowledge required to deliver exceptional customer service.Customer Interaction: Respond to customer inquiries via phone, email, and in-person, resolving issues efficiently and effectively, while...
-
Help Desk Specialist
16 hours ago
Kuwait City, Al Asimah Career Hunters Full timeHow You Will ContributeAs an IT Support Officer at Career Hunters, you will play a critical role in ensuring the smooth operation of our systems, devices, and networks. Your expertise will enable our users to work efficiently, while your problem-solving skills will help identify and resolve technical issues promptly.Key Responsibilities:A. User...
-
Service Desk Specialist
1 day ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout the RoleAs a Service Desk Specialist at HealthCare Dynamics Gen. Trading Company W.L.L, you will be responsible for providing top-notch support to our customers via various channels, including phone, email, and chat.Your primary goal will be to resolve customer issues efficiently, effectively communicate with stakeholders, and contribute to a positive...
-
Network Management Specialist
4 days ago
Kuwait City, Al Asimah Nasco General Trading & Cont Full timeJob DescriptionNasco General Trading & Cont invites applications for the position of Technical Support Manager. This role involves providing high-level technical guidance and support to staff members, ensuring seamless integration of IT systems and applications.The successful candidate will have extensive experience in network management and help desk...
-
Help Desk Engineer
3 days ago
Kuwait City, Al Asimah YIACO Medical Full timeRole Description:The IT Support Assistant plays a crucial role in providing technical assistance to users, troubleshooting hardware and software issues, and maintaining computer systems and networks.Main Tasks:Offer expert technical support to users via various channels.Identify and rectify technical problems, ensuring minimal downtime.Implement new hardware...
-
Technical Support Manager Position
4 days ago
Kuwait City, Al Asimah Nasco General Trading & Cont Full timeAbout the RoleWe are seeking an experienced IT professional to lead our Technical Support team at Nasco General Trading & Cont. As a Technical Support Manager, you will be responsible for implementing and maintaining our IT infrastructure and providing expert technical guidance to staff members.You will work closely with cross-functional teams to identify...
-
Technical Support Specialist
1 day ago
Kuwait City, Al Asimah Vectrus Full timeThis role involves providing technical assistance to users with information systems products and services, ensuring seamless resolution of software, hardware, and network problems.Key ResponsibilitiesDiagnose and troubleshoot technical issues in a Help Desk environment.Analyze and resolve first-level system support issues, escalating complex problems as...
-
Desk Operations Specialist
7 days ago
Kuwait City, Al Asimah Vectrus Full timeJob OverviewThis role will be based in Kuwait, supporting LOGCAP operations. The position will be responsible for managing all Desk Operations functions related to dispatching initial responses to accidents or incidents, providing emergency notifications according to the notification matrix provided by the USG, and plotting recording responses to accidents...
-
Help Desk Team Leader
4 days ago
Kuwait City, Al Asimah Nasco General Trading & Cont Full timeKey Performance IndicatorsThe Technical Support Manager will be responsible for achieving the following key performance indicators:Implement and maintain IT infrastructure that meets business needs.Provide expert technical guidance to staff members.Develop and implement IT policies and procedures.Collaborate with stakeholders to identify areas for process...
-
System Maintenance Expert
1 day ago
Kuwait City, Al Asimah Vectrus Full timeAs an IT Help Desk Professional, you will be responsible for delivering top-notch technical support to our customers, addressing their concerns and resolving their issues efficiently.Key ResponsibilitiesRespond to and resolve help desk tickets in a timely manner, escalating complex issues as needed.Maintain and administer enterprise applications, ensuring...
-
Accounting Specialist Kuwait
1 day ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeKey Responsibilities:The Account Administrator will oversee the processing and reconciliation of telecom expense invoices for the US Government and Company. This includes ensuring timely submission of accurate financial reports to stakeholders.Techinical SkillsExperience with excel applications is required.Able to effectively communicate technical...
-
IT Infrastructure Manager
3 days ago
Kuwait City, Al Asimah Nasco General Trading & Cont Full timeJob OverviewNasco General Trading & Cont seeks a highly skilled IT specialist to fill the role of Technical Support Manager. The ideal candidate will have experience in network management and help desk support, with a solid understanding of IT systems and applications.Key Responsibilities:Institute and maintain standardized protocols for the use of...
-
Manufacturing and Quality Control
7 days ago
Kuwait City, Al Asimah AL-FAIZAN INTERNATIONAL MANPOWER CONSULTANT HR Full timeBenefits and OpportunitiesThis full-time position offers a competitive salary of 300-400 KD per month, including accommodations and food.The company also provides additional benefits such as help desk support and SEND DOCUMENTS at admin@alfaizanhr.com for inquiries.
-
Information Systems Technician
1 day ago
Kuwait City, Al Asimah Vectrus Full timeIn this position, you will be responsible for delivering exceptional technical support to our customers, addressing their concerns and resolving their issues efficiently.Key ResponsibilitiesRespond to and resolve help desk tickets in a timely manner, escalating complex issues as needed.Maintain and administer enterprise applications, ensuring seamless...
-
Information Systems Hardware Repairer
7 days ago
Kuwait City, Al Asimah Vectrus, Inc Full timeResponsibilitiesThe successful Information Systems Hardware Repairer will perform job duties as assigned, including:Providing technical software, hardware, and network problem resolution.Making independent decisions by performing question/problem diagnosis in a Help Desk environment.Documenting, researching, identifying, and attempting to solve technical...
-
Public Safety Specialist
7 days ago
Kuwait City, Al Asimah Vectrus, Inc Full timeJob DescriptionThe Desk Operations Coordinator will perform all Desk Operations functions for the PMO, including coordinating with the US Army Crimes Record Center for the submission of Military Police Reports. You will also monitor IDS and CCTVs, as well as prepare and submit complete reports of incidents.
-
IT Technical Lead
4 days ago
Kuwait City, Al Asimah Nasco General Trading & Cont Full timeJob OverviewNasco General Trading & Cont seeks a highly skilled IT professional to fill the role of Technical Support Manager. This position requires expertise in network management and help desk support, with a solid understanding of IT systems and applications.The ideal candidate will have experience in implementing standardized protocols for the use of...
-
Systems support specialist
2 weeks ago
Kuwait City, Al Asimah Vectrus Full timeOverview***This position is physically located in Kuwait in support of LOGCAP***Applies understanding and knowledge of information systems products and services to provide technical, software, hardware, and network problem resolution to all computer users. Performing question/problem diagnosis and guiding users through step-by-step solutions in a service...