Counseling Center Operations Coordinator

4 weeks ago


Kuwait City, Al Asimah American University Of Kuwait Full time

**Job Summary**

We are seeking a highly skilled and detail-oriented Counseling Center Operations Coordinator to join our team at the American University of Kuwait. The successful candidate will be responsible for providing administrative support to the Counseling Center, ensuring the smooth operation of daily activities, and providing excellent customer service to our students.

**Key Responsibilities**

  • Welcome and assist students who request accommodations or psychological support by explaining the services offered by the Counseling Center.
  • Carry out the initial interview with new students to assess their needs, based on questionnaires and a structured interview.
  • Redirect students to the right counselor according to their needs, whether related to disabilities or mental health problems.
  • Manage and route incoming phone calls and emails to the Counseling Center.
  • Develop and maintain department reports analyzing various activities related to student services.
  • Communicate and organize various sections and activities of the Clinic and the Art and Music Therapy Rooms.
  • Coordinate schedules and daily operations with the Director of the Counseling Center.
  • Collaborate with members of the Division of Student Affairs and Academic Affairs, including Orientation, Awards Night, and Graduation.
  • Collect and maintain inventory of Department supplies and reconcile purchase orders.
  • Plan and support staff in assigned project-based work and department events.
  • Manage Student Employees in the Counseling Center, including selection, timesheet maintenance, and follow-up on daily job duties and scheduling.
  • Organize regular events within the Department and mental health and disability awareness campaigns.

**Requirements**

  • One to two years of related experience, preferably in a college counseling center or a closely related function.
  • Experience working with college students in addressing personal problems, interpersonal relationships, family, and social issues.
  • Bachelor's degree in psychology, social and behavioral science, psychoeducation, social work, health management, or a related field.
  • Effective communication and counseling skills, leadership abilities, and team orientation.


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