Counseling Center Operations Coordinator

4 days ago


Kuwait City, Al Asimah American University Of Kuwait Full time
Job Description:

We are seeking a skilled Counseling Center Operations Coordinator to join our team at the American University of Kuwait. The successful candidate will play a vital role in supporting the daily operations of the Counseling Center, ensuring that students receive the best possible support and services.

About the Role
As a key member of the Counseling Center team, you will be responsible for managing the day-to-day activities of the Art and Music Therapy room, as well as overseeing the department's Student Employees. You will work closely with the Director of the Counseling Center to coordinate schedules and daily operations, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
* Welcome and assist students who require accommodations or psychological support by explaining the services offered by the Counseling Center.* Conduct initial interviews with new students to assess their needs, using questionnaires and structured interviews to inform your assessment.* Redirect students to the most suitable counselor based on their needs, whether related to disability or mental health concerns.* Manage incoming phone calls and emails to the Counseling Center, directing them to the relevant staff members.* Develop and maintain reports that analyze various student services activities.* Collaborate with other departments, including Student Affairs and Academic Affairs, to ensure effective communication and coordination of events such as Orientation, Awards Night, and Graduation.* Maintain inventory of Department supplies, reconciling purchase orders and ensuring accurate records.* Plan and support staff in project-based work and department events.* Supervise Student Employees, handling selection, time-sheet maintenance, and follow-up on job duties and scheduling.* Organize regular events within the Department, as well as mental health and disability awareness campaigns.* Oversee fiscal administration, including office budget, student labor, and purchasing.* Serve on University committees and perform other duties as assigned.

Qualifications
The ideal candidate will possess a Bachelor's degree in psychology, social and behavioral science, psychoeducation, social work, health management, or a related field. They will have one to two years of experience in a college counseling center or a closely related function, with expertise in working with college students addressing personal problems, interpersonal relationships, family and social issues. The successful candidate will also demonstrate excellent communication skills, leadership abilities, critical thinking, relationship management, and writing skills.

Benefits and Salary
We offer a competitive salary of $35,000 - $45,000 per annum, commensurate with qualifications and experience. In addition, you will enjoy a range of benefits, including professional development opportunities, flexible working hours, and a supportive work environment. If you are a motivated and organized individual with a passion for supporting students, we encourage you to apply for this exciting opportunity.

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