Senior Billeting Operations Manager
4 days ago
Job Summary: As a Senior Billeting Operations Manager with Vectrus, you will be responsible for providing exceptional customer service and ensuring the smooth operation of living quarters. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Responsibilities:
- Customer Service: Provide courteous and professional customer service to Soldiers and staff, responding promptly to their needs and resolving issues in a timely manner.
- Maintenance and Upkeep: Coordinate the maintenance and upkeep of living quarters, including daily cleaning, repairs, and renovations.
- Tracking and Reporting: Track and report site housing activities, ensuring accurate records and compliance with regulations.
- Logistical Support: Plan, develop, and direct logistical support for billeting and furnishings requirements, including coordinating with government representatives.
- Quality and Safety: Respond to quality and safety non-compliance concerns, identifying measures to prevent further occurrences and implementing corrective actions.
- Training and Development: Develop and implement training plans to support contractual requirements, ensuring employees have the necessary skills to perform their duties.
- Supervision: Supervise subordinate employees, reviewing and approving work schedules, time cards, and overtime forecasts.
About the Role:
We are seeking a highly motivated and organized individual to fill this key role. The successful candidate will have a minimum of 5 years of experience in customer service, hotel/military housing management, or related fields, as well as at least 2 years of supervisory experience.
Requirements:
- Education: High school graduate or equivalent required.
- Certifications: Ability to obtain a CAC (Common Access Card) and host nation driver license.
- Skills: Proficient in intermediate-level MS Office software applications, such as Word, Excel, Access, and PowerPoint. Strong leadership and influencing skills, with excellent interpersonal and communication skills.
Working Conditions:
The selected candidate must be capable of working in extreme weather conditions, with temperatures exceeding 120 degrees Fahrenheit. The work environment is primarily indoor, with occasional outdoor tasks in a hot, dry desert environment.
Salary: $60,000 - $80,000 per year, depending on experience.
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