IT Operations Team Supervisor

4 days ago


Kuwait City, Al Asimah Burgan Bank Full time

The Team Leader- IT Operations & Monitoring is a critical role at Burgan Bank, responsible for overseeing the day-to-day activities supporting the operation systems and equipment.

This position works in liaison with business users and other IT departments to ensure seamless operations.

Key Responsibilities:

  • Lay down effective plans to achieve strategic imperatives of the unit/division.
  • Maintain updated knowledge of rules, regulations, and standards in the field.
  • Collect and maintain an inventory of onsite and off-site backup media, software releases, and software documentation.
  • Supervise daily monitoring, reporting, and maintenance of operating systems and equipment.
  • Review periodic reports to assess portfolio quality, business volumes generated, and recorded earnings.

Requirements:

  • Bachelor's degree or equivalent in a related field.
  • Minimum 5 years of experience required.
  • Proficient in English and Arabic languages.


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